Welcome to Hotels Travel Solutions! By accessing our website (hotelstravelsolutions.com) and using our travel booking services, you agree to be bound by these terms and conditions. Please read them carefully.

1. Definitions

“We,” “us,” “our,” and “Hotels Travel Solutions” refer to the company Hotels Travel Solutions and its subsidiaries.
“You” refers to the user or viewer of our website.
“Booking” refers to any reservation made through our platform.
“Travel Provider” refers to the supplier of travel services, including but not limited to hotels, airlines, car rental companies, and tour operators.

2. Scope of Our Service

2.1 Intermediary Role
Hotels Travel Solutions acts as an intermediary between you and Travel Providers. We facilitate the booking process and provide customer support but do not own, control, or operate any of the travel services you book through our platform.

2.2 Travel Information
While we strive to provide accurate and up-to-date information, we cannot guarantee the absolute accuracy of all details presented on our website. Travel Providers are responsible for ensuring the accuracy of their information.

3. Booking and Reservations

3.1 Making a Booking
By making a booking through Hotels Travel Solutions, you agree to the terms and conditions of the Travel Provider as well as our terms. You must be at least 18 years old and possess the legal authority to enter into this agreement.

3.2 Confirmation
Upon successful booking, we will send you a confirmation email. This email serves as the official record of your reservation. It is your responsibility to review all details for accuracy.

3.3 Special Requests
Any special requests (e.g., room preferences, accessibility needs) must be communicated during the booking process. While we will forward these requests to the Travel Provider, we cannot guarantee they will be accommodated.

4. Pricing and Payments

4.1 Price Display
All prices displayed on our website are in USD unless otherwise specified. Prices may include taxes and fees, or these may be displayed separately. Always review the final price before confirming your booking.

4.2 Price Changes
Prices are subject to change without notice until the booking is confirmed and paid for. In rare cases where a pricing error occurs, we reserve the right to cancel such bookings.

4.3 Payment Methods
We accept major credit cards including Visa, Mastercard, American Express, and Discover. In some cases, other payment methods may be available. By providing payment information, you authorize us to charge the full amount of your booking.

4.4 Deposit and Full Payment
Some bookings may require a deposit, with full payment due at a later date. Failure to complete full payment by the specified deadline may result in cancellation of your booking.

5. Cancellations, Changes, and Refunds

5.1 Cancellation and Change Policies
Cancellation and change policies vary depending on the Travel Provider and the specific rate you booked. These policies will be clearly communicated during the booking process and in your confirmation email.

5.2 Refunds
Refund eligibility and processing times are subject to the policies of the Travel Provider. Hotels Travel Solutions will assist in processing refunds but cannot override the policies set by Travel Providers.

5.3 Force Majeure
In cases of force majeure events (e.g., natural disasters, pandemics, government actions), standard cancellation policies may be superseded by emergency policies implemented by Travel Providers or local authorities.

6. Travel Documents and Requirements

6.1 Travel Documents
It is your responsibility to ensure you have all necessary travel documents, including valid passports, visas, and any required health certificates. Hotels Travel Solutions is not liable for any issues arising from inadequate travel documentation.

6.2 Travel Insurance
We strongly recommend purchasing comprehensive travel insurance to protect against unforeseen circumstances. Hotels Travel Solutions may offer travel insurance options, but you are free to obtain insurance from any provider of your choice.

7. Loyalty Program

7.1 Enrollment
Hotels Travel Solutions offers a loyalty program for frequent travelers. Enrollment is free and subject to our loyalty program terms and conditions.

7.2 Earning and Redeeming Points
Members can earn points on eligible bookings made through our platform. Points can be redeemed for discounts on future bookings or other rewards as specified in the program details.

8. User Accounts and Security

8.1 Account Creation
You may create a user account to manage your bookings and preferences. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

8.2 Account Security
Notify us immediately if you suspect any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate our terms or are suspected of fraudulent activity.

9. Intellectual Property

9.1 Copyright
All content on hotelstravelsolutions.com, including text, graphics, logos, and software, is the property of Hotels Travel Solutions or its content suppliers and is protected by copyright laws.

9.2 Trademarks
All trademarks, service marks, and trade names are proprietary to Hotels Travel Solutions or other respective owners who have granted us the right and license to use such marks.

10. User-Generated Content

10.1 Reviews and Ratings
By submitting reviews, ratings, or other content to our platform, you grant Hotels Travel Solutions a non-exclusive, royalty-free, perpetual, transferable right to use, reproduce, modify, adapt, publish, and display such content worldwide.

10.2 Content Standards
User-generated content must not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties.

11. Limitation of Liability

11.1 Disclaimer of Warranties
Hotels Travel Solutions provides its services on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.

11.2 Limitation of Liability
To the fullest extent permitted by law, Hotels Travel Solutions shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services.

12. Indemnification

You agree to indemnify and hold harmless Hotels Travel Solutions, its affiliates, and their respective officers, directors, employees, and agents, from and against any claims, actions, demands, liabilities, costs, and expenses arising out of or related to your use of our services or violation of these terms.

13. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

14. Car Rentals

14.1 Rental Agreement
When booking a car rental through Hotels Travel Solutions, you agree to the terms and conditions of the car rental company. You must meet the car rental company’s requirements, including age restrictions and possession of a valid driver’s license.

14.2 Insurance
Car rental rates may or may not include insurance. It is your responsibility to understand what is covered and to obtain additional insurance if necessary.

14.3 Fuel Policy
Be aware of the fuel policy for your car rental. Some rentals require you to return the car with a full tank, while others may offer a pre-purchase fuel option.

15. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these terms and conditions by reference.

16. Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

17. Changes to Terms and Conditions

Hotels Travel Solutions reserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.

18. Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, such provision shall be struck out, and the remaining provisions shall remain in full force and effect.

19. Contact Information

If you have any questions about these terms and conditions, please contact us at:

Hotels Travel Solutions
Email: support@hotelstravelsolutions.com
Phone: +1 (855) 546 5621

By using Hotels Travel Solutions’ website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.