1. Introduction

Welcome to Hotels Travel Solutions. This Privacy Policy explains our limited data collection and usage practices when you use our website at hotelstravelsolutions.com to facilitate travel bookings through our authorized partners.

Important Notice: Hotels Travel Solutions operates as an authorized booking intermediary for Rate Hawk, Expedia TAAP, Hekory, Avis Budget Group, and Trip.com. We do not:

• Process payments or store credit card information
• Maintain user accounts or login systems
• Collect extensive personal data
• Handle financial transactions directly

By using our website to access partner booking services, you acknowledge that you understand our limited role in data collection and processing.

2. Our Business Model

Hotels Travel Solutions earns commissions from our authorized partners for successful booking reservations. All bookings, payments, and extensive data collection are handled directly by our partners on their secure platforms. We serve solely as a facilitator connecting you to these trusted travel service providers.

3. Information We Collect

3.1 Limited Contact Information

When you make a booking through our partner platforms via our website, we may receive basic contact information shared by our partners, limited to:

• Email address
• Phone number
• Name (as provided during booking)

This information is only collected to:

• Assist with booking-related inquiries
• Provide customer support when needed
• Send booking confirmations on behalf of partners

3.2 No Payment Information Collected

We do not collect, process, or store:

• Credit or debit card numbers
• Bank account information
• Payment credentials
• Billing addresses
• Any financial data

All payment processing occurs directly on our partners’ secure platforms.

3.3 No Account Creation

We do not offer:

• User account creation
• Login credentials
• Password management
• Profile systems
• Saved payment methods

3.4 Automated Website Data

Like most websites, we automatically collect basic technical information when you visit hotelstravelsolutions.com:

• IP address
• Browser type
• Device type (desktop/mobile)
• Pages viewed on our site
• Date and time of visit
• Referring website

This data is collected through standard web analytics tools and is used solely to improve website functionality.

4. How We Use Your Information

The limited information we collect is used only for:

4.1 Booking Support

• Assisting with booking-related questions
• Facilitating communication with our partners regarding your reservation
• Helping resolve booking issues

4.2 Customer Service

• Responding to inquiries submitted through our website
• Providing support for bookings made through our partner links

4.3 Website Improvement

• Analyzing website traffic and usage patterns
• Improving site navigation and user experience
• Ensuring our partner links function properly

5. Information Sharing

5.1 With Our Partners

We may share your basic contact information with the relevant booking partner (Rate Hawk, Expedia TAAP, Hekory, Avis Budget Group, or Trip.com) only when necessary to:

• Resolve booking issues
• Facilitate customer support
• Process reservation modifications

5.2 No Sale of Personal Information

We never sell, rent, or trade your personal information to third parties for marketing purposes.

5.3 Legal Requirements

We may disclose information if required by law, court order, or government regulation.

6. Data Collected by Partners

When you complete a booking through our partner platforms, those partners collect additional information according to their own privacy policies, which may include:

• Complete personal details
• Payment information
• Travel documents
• Preferences and special requests

Please review the privacy policies of our partners:

• Rate Hawk Privacy Policy
• Expedia Privacy Policy
• Hekory Privacy Policy
• Avis Budget Group Privacy Policy
• Trip.com Privacy Policy

7. Data Security

While we collect minimal information, we implement reasonable security measures to protect the data we do collect:

• Secure website protocols (HTTPS)
• Limited access to customer information
• Regular security assessments

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain the limited contact information we collect only for as long as necessary to:

• Provide customer support for your booking
• Comply with legal obligations
• Resolve any disputes

Typically, this is no longer than 24 months after your last interaction with us.

9. Your Rights

Regarding the limited information we collect, you have the right to:

• Request what information we have about you
• Correct inaccurate information
• Request deletion of your information
• Opt-out of any marketing communications

To exercise these rights, contact us at support@hotelstravelsolutions.com

Note: For information collected by our booking partners, you must contact them directly to exercise your data rights.

10. Cookies

Our website uses basic cookies to:

• Remember your language preferences
• Analyze website traffic
• Ensure website functionality

We do not use cookies to:

• Track your personal information
• Store payment details
• Create user profiles

You can disable cookies in your browser settings, though this may affect website functionality.

11. Third-Party Links

Our website contains links to our authorized partners’ booking platforms. Once you leave our site, you are subject to the privacy policies and terms of those third-party sites. We encourage you to review their policies before providing personal information.

12. Children’s Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect information from children.

13. International Users

Hotels Travel Solutions operates from [Insert Country]. If you access our website from other countries, please be aware that the limited information we collect may be transferred to and processed in [Insert Country].

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new “Effective Date.”

15. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Hotels Travel Solutions

• Email: support@hotelstravelsolutions.com
• Phone: +1 (855) 546 5621

For privacy concerns related to your actual booking data, payment information, or travel details, please contact the relevant partner through which you made your reservation.

16. Consent

By using hotelstravelsolutions.com to access our partners’ booking services, you acknowledge that:

1. You understand Hotels Travel Solutions’ limited role as an intermediary
2. Most of your personal and payment data is collected directly by our booking partners
3. You have read and understood this Privacy Policy
4. You consent to our limited collection and use of basic contact information as described above

Hotels Travel Solutions – Your Trusted Travel Booking Partner